Follow-Up Calls

You cannot manage what you do not measure.
Customer feedback is more important than ever!

  • Use a standard survey or create your own.
  • 10 attempts per record (with 2 numbers).
  • Nightly fax/emails of completed surveys.
  • Monthly reports for tracking.
  • Automated data pulls.

Prospect Calls
Placed to your potential customers who have visited your dealership looking for a vehicle, but have not yet purchased.

Service Calls
Follow-up on your customers' service visits.

Delivery Calls
Determine the customers' satisfaction with the delivery process.